Support and Contact | Customer Support | PriorTax

Support / Contact

Monday - Friday
11:00 AM - 5:00 PM EST
(excluding holidays)

We’re currently experiencing high call volumes and extended holding times. Please leave a detailed message via your account’s message board, and we will address your 2024 tax return as soon as possible. Rejections have a five-day grace period for extension filers. Taxpayers who have refunds and prior-year tax returns are not subject to this deadline. Thank you for your patience.

Our support hours are: Monday - Thursday: 10 AM to 4 PM, Friday: 10 AM to 1 PM CST