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11:00 AM
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5:00 PM
EST
(excluding holidays)
We’re currently experiencing high call volumes and extended holding times. Please leave a detailed message via your account’s message board, and we will address your 2024 tax return as soon as possible. Rejections have a five-day grace period for extension filers.
Taxpayers who have refunds and prior-year tax returns are not subject to this deadline. Thank you for your patience.
Our support hours are:
Monday - Thursday: 10 AM to 4 PM, Friday: 10 AM to 1 PM CST